Beacon IT Services provides a single point of contact for all IT needs, so our customers can focus on what they do best.
Beacon IT delivers and manage best-of-breed enterprise class technologies to achieve our customers’ goals and requirements. We offer our customers turn-key technology solutions offering a single point of accountability for all IT needs. This includes desktop and mobile device support, user help desk, network management, backups, IT policy and anti-virus management, server support and hardware procurement.
We create our technology solutions around the unique needs of our customers’ instead of forcing them to adapt to our offering. Often in small office environments, information technology is either neglected or a generalist is hired to support many different IT competency areas. While neglecting IT obviously poses risks to both security and data loss, it also leads to a sub-optimal and frustrating computing experience. Hiring a generalist for systems administration also fails to adequately address IT needs because they rarely have the deep expertise required to properly manage all of the diverse technologies (network, databases, applications, systems, etc.) that are part of the ecosystem.
Instead of hiring one or two generalist technical support employees, our customers choose us because we offer them both the resource skill and scale needed to keep their business competitive and operational — at a fraction of the cost!
Our trained support specialists support both Windows and Mac OS computing environments, giving our customers additional flexibility in their technology footprint.
Available Services
Systems Administration: Management of workstations, laptops, servers and mobile devices; managed security updates; creation of a standard OS image for rapid replacement; asset tagging and management.
Hardware Procurement & Maintainance: Hardware sizing, purchase, pre-configuration and installation of all office equipment (Mac and PC Supported), mobile devices and peripherals; vendor coordination and management.
Cloud Computing & Application Delivery: Software as a Service for Microsoft Exchange, Blackberry Enterprise, SharePoint, and CRM.
Application Support: Technical and functional (how to questions) support for licensed applications in each office for workstations, laptops, mobile devices and servers.
Security Management: Security audits, managed virus protection and system scans, digital forensic analysis and data recovery.
IT Audits and Consulting: Performance and network audits; hardware and software audits, security compliance audits.
Dedicated Account Manager: Single point of contact for all technology needs and coordination with third party vendors.